Compliance

Business Ethics Code:

CHR Group is characterized by conducting its business with the highest level of integrity, transparency, and responsibility.

Our Business Ethics Code outlines the principles and guidelines previously stated. All members of CHR Group commit to conducting business responsibly, adhering to the following principles:

• Conducting business with a spirit of honesty and fairness, free of corruption, bribery, or fraud.
• Respecting human rights in the Group's commercial activities, and even in the personal lives of each collaborator.
• Ensuring a healthy and safe work environment.
• Continuous pursuit.
• Promoting sustainable development.

Good Commercial Practices:

The dissemination of good commercial practices is part of a continuous effort to respect our clients, suppliers, and business partners, and is governed by the following principles:

• Respect
  Identified as the foundation of all our relationships.
• Integrity
  Taking care of clients' interests, working to strengthen trust and credibility, continuously improving the quality and competence of the service.
• Transparency
  Providing clients with clear, accurate, sufficient, truthful, and timely information about the services offered.
• Reliability
  The organization's experience and reputation provide that trust to the client.
• Competence
  Possessing the experience and know-how to meet the quality of services expected by the client.
• Cordiality
  Demonstrating respect towards the client and the organization they represent.
• Presence
  Taking care of personal image to align with the institutional image.
• Professionalism
  Always striving to meet the clients' established requirements.
• Confidentiality
  Keeping confidential the information linking to the clients.
• Communication
  Keeping the client informed at all times.
• Proactivity
  An attitude of seeking solutions for the client.